30-Day Satisfaction Guarantee

30-Day Satisfaction Guarantee – Terms & Conditions

At Renewed Radiance, we stand behind the quality of our products and want you to feel confident in your purchase. If you’re not completely satisfied, we’re here to help – no hassle, no stress.

1. Who Can Claim a Refund?

1.1 Our 30-Day Satisfaction Guarantee applies to:

- Full-priced items purchased directly from our official website or authorized retailers.

- Discounted products up to 50% off (excluding clearance, final sale, or bulk deals).

1.2 Please have proof of purchase handy (like an order number, receipt, or invoice).

1.3 To be eligible, the product must be in new or perfect condition – no damage or defects – and returned with all original packaging, tags, and accessories intact.

2. How to Request a Refund

2.1 If you're not satisfied, just follow these simple steps within 30 days of delivery:

- Reach out to our friendly Customer Service team to get a Return Authorization (RA) number.

- Send the product back unused or in perfect, gently handled condition (sealed items must be unopened).

- Return shipping is at your cost, and we recommend using a trackable method to ensure safe delivery.

2.2 Once we receive and inspect your return, your refund will be processed within 14 business days.

3. What’s Not Covered?

Our guarantee doesn’t apply if:

- The product was bought from unauthorized sellers, auction sites, or third-party resellers.

- It shows signs of misuse, damage, or alterations.

- It’s missing original packaging or accessories.

- The return is initiated after the 90-day window (we appreciate your understanding).

- The item was purchased with a discount greater than 50%.

4. How You’ll Receive Your Refund

4.1 Refunds are issued to your original method of payment.
4.2 If that’s not possible, we’ll issue you store credit so you can find something else you’ll love.

5. A Few Final Things

5.1 Shipping costs (original and return) are non-refundable.
5.2 We’re committed to fairness, and we reserve the right to decline refund requests if we suspect abuse of the policy.
5.3 This policy doesn’t affect your statutory rights under consumer law.